ComfortDelGro Cabby App

With E-services, check your account statement, driver matching registrations and relief drivers’ availability with just a few clicks. Get in touch with ComfortDelGro news and announcements on the App, and send feedback instantly. Full list of Functions below:

Functionalities Available

My Dashboard
• My Dashboard
• Greetings and Cabby Full Name.
• Quick overview of statement for current month.

• eID
• Cabby’s particulars such as profile picture, full name and NRIC.
• Certify message as being part of ComfortDelGro Cabby.
• Date of eID retrieved.

• Monthly Performance eCard
• Cabby’s particulars such as profile picture, full name, NRIC, type, last joined date etc.
• Display Call booking details for current month to date.
• Display Call booking details for previous month.

Notifications:
• To view all new and past notification(s) sent by the CDG administrator.
• To read the full content by clicking on the notification.
• The notification shall be marked as read by removing the highlighting after Cabby closes the notification message.

Account Statement:
• Display a summarized account statement.
• Details such as Outstanding Payment to Cabby/Company.
• Paid to and Collected from Cabby.

E-Services:
• Matching Registration
• Allow Cabby to register for matching of driver(s) and indicate his/her preferences for the matching process, such as Vehicle Type; Day & Time Slot etc.
• Other actions available includes Edit existing registration record and Delete existing registration record.

• Matching Enquiry
• Allow Cabby perform a search for possible matching driver registrations.
• Criteria includes: Vehicle Type (multiple); Day & Time Slot; Location etc.

• Relief Registration
• Allow Cabby to associate a relief driver to him/herself.
• Up to maximum of 4 relief driver can be associated.
• Perform search and register of relief driver.
• Notification will be sent to both parties once successfully registered.

• Relief Cancellation
• Allow Cabby to de-associate a relief driver from him/herself.
• Notification will be sent to both parties once successfully cancelled.

• Hirer Cancellation
• Allow Cabby (Relief driver) to de-associate a Hirer from him/herself.
• Notification will be sent to both parties once successfully cancelled.

Feedback:
• Allow Cabby to provide feedback to CDG respective administrators.
• Ability to input feedback message and upload file attachment (images) up to 3MB in file size.
• Email will be sent to Cabby upon successfully feedback submission.


About ComfortDelGro

ComfortDelGro is one of the largest land transport companies in the world with a global work force, with a global shareholder base and a global outlook. ComfortDelGro’s businesses include bus, taxi, rail car rental & leasing, automotive engineering services, inspection and testing services, driving centers, insurance broking services outdoor advertising and car dealership. Headquartered in Singapore, the Group also has operations in China, the United Kingdom, Ireland, Australia, Vietnam and Malaysia. In Singapore, it operates a fleet size of close to 17,000 taxis.